Privacy Policy

DIRECT EMOTO (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website: https://directemoto.co.uk.

1) Who We Are

Business Name: DIRECT EMOTO
Website: directemoto.co.uk
Email: sales@directemoto.co.uk

2) What Information We Collect

Name and contact details (email, phone number, address).
Billing and delivery information.
Order and transaction information.
Technical data such as IP address, browser type, and device data.
Messages sent via email, contact forms, or WhatsApp.

3) How We Use Your Information

To process and fulfil orders.
To provide customer service and aftercare support.
To communicate about your order or enquiries.
To improve our website and services.
To comply with legal and accounting obligations.

4) Payments

Payments may be processed securely by trusted third-party payment providers. We do not store full card details on our servers.

5) Sharing Your Information

We may share your information with:

Delivery and logistics partners.
Payment processing providers.
IT and hosting service providers.
Professional advisers where legally required.

We do not sell your personal data.

6) Data Retention

We retain personal data only as long as necessary for business, legal, or tax purposes.

7) Your Rights

Under UK data protection law, you have the right to:

Access your personal data.
Request correction of inaccurate data.
Request deletion of your data where appropriate.
Withdraw consent to marketing communications at any time.

To exercise your rights, email us at sales@directemoto.co.uk.

8) Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookies through your browser settings.

9) Security

We use appropriate security measures, including HTTPS encryption, to protect your personal data.

10) Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated: March 2026